Resources — Statistics
Cleaning Business Statistics 2026
U.S. cleaning industry data compiled from IBISWorld, Fortune Business Insights, CMM, MaidCentral, and other verified sources. Every metric is sourced and dated.
Source quality
All data is sourced and qualified
These statistics come from recognized industry research firms (IBISWorld, Fortune Business Insights) and vendor datasets (MaidCentral, Swept). Where source limitations exist, they are noted. See source quality assessment for full methodology.
Market Size
Global and U.S. market overview
| Metric | Value | Source |
|---|---|---|
| Global cleaning services market (2026) | $481.75 billion | Fortune Business Insights via Service Autopilot |
| Global cleaning services market (2034) | $859.20 billion | Fortune Business Insights via Service Autopilot |
| North America market share | 37.5% (2025) | CMM |
| U.S. janitorial services revenue | $112.0 billion (2026) | IBISWorld / CMM |
| U.S. janitorial services employment | 2 million workers | IBISWorld / CMM |
| U.S. janitorial services profit margin | 11.9% | IBISWorld / CMM |
| U.S. residential cleaning businesses | 356,516 (2024) | IBISWorld |
| U.S. cleaning services market growth | $36.8B (2024-2028) | Technavio / CMM |
| U.S. janitorial services businesses | ~1 million | IBISWorld / CMM |
Revenue
Per-job and operational metrics
| Metric | Value | Source | Date |
|---|---|---|---|
| Average revenue per job | $214.95 | MaidCentral PCI Report | April 2026 |
| Direct payroll to revenue | 41.57% | MaidCentral PCI Report | April 2026 |
| Industry average profit margin | 10-20% | Swept Calculator | Industry average |
| Cost to acquire new client | 0.75x-1.5x monthly contract value | Swept Calculator | Industry average |
Retention
Retention and churn benchmarks
| Metric | Value | Source |
|---|---|---|
| Residential customer retention | 65-75% | BusinessDojo (editorial) |
| Commercial customer retention | 80-90% | BusinessDojo (editorial) |
| Monthly recurring churn (avg) | 5.68% (April 2026) | MaidCentral PCI Report |
| Average contract retention (commercial) | 24-36 months | Swept Calculator |
| Customer retention concern (commercial) | 58% of companies | Aspire 2025 survey |
Important note
Churn definitions vary — these metrics are not directly comparable
MaidCentral measures monthly recurring customer churn among software users. BusinessDojo uses annual customer loss as a percentage of starting customers. Swept reports commercial contract retention in months. These are different populations, timeframes, and definitions.
See the churn definition disclaimer for full explanation.
Industry Concerns
What cleaning businesses are worried about
| Concern | % Citing | Source |
|---|---|---|
| Employee recruitment/retention | 63% | Aspire 2025 survey (1,000+ companies) |
| Customer retention | 58% | Aspire 2025 survey — ranks second among industry concerns |
Verified Sources
Source URLs
- MaidCentral PCI Report — accessed September 18, 2026
- BusinessDojo — accessed September 18, 2026
- IBISWorld via CMM — accessed September 18, 2026
- IBISWorld Residential — accessed September 18, 2026
- Service Autopilot — accessed September 18, 2026
- Swept Calculator — accessed September 18, 2026
- Aspire — accessed September 18, 2026
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