Frequently Asked Questions

MMC is a done-for-you membership and customer retention platform that helps cleaning businesses grow repeat customers through digital membership cards, online bookings, and customer management.

Because every customer you turn into a member is another relationship you own. Instead of hoping they'll remember your business months later, you have a simple way to stay connected, provide value, and give them a reason to book with you again.

Because it's your foot in the door. A free membership gives your customers a reason to stay connected, making it easier to build trust, encourage repeat bookings, and market to them in the future.

MMC is built for cleaning businesses across the United States that want a simple system to keep customers engaged and coming back.

No. MMC is a done-for-you system designed to be simple. After each job, just invite your customer to join your free membership program. Once they say yes, add them to your Members page, and we'll automatically send their welcome email. From there, you've created a direct connection so you can stay in touch and encourage repeat business.

Just ask them after the job is complete. If they say yes, add them to your customer list, and we'll automatically send them a welcome email with their digital membership card.

No. You can offer a free Bronze Membership, making it easy for most customers to join. You can also create paid membership tiers, such as Gold and Steel, with your own monthly pricing and exclusive benefits to generate recurring revenue.

No. Customers access everything through a secure link sent to their email — no app required.

After a cleaning service, you simply invite your customer to join your free membership program. We'll automatically send them a welcome email with their digital membership card.

Once they join, they'll automatically receive a welcome email with their personalized digital membership card and member portal.

Your membership plan includes digital membership cards, member management, online booking, a referral system, and a business dashboard.

Yes. You can add your business logo and name. Each member is automatically assigned a unique Member ID.

Rewards and loyalty features are planned for the Professional Plan and are coming soon.

Most businesses are fully set up within 1–3 business days. You can start using MMC right after signing up.

Once your payment is confirmed, we'll email you an invitation to create your account. After setup, you can begin adding customers right away.

Yes. Your Members page lets you view and manage all of your members in one place, including their membership details and status.

Yes. Simply go to your Members page, select the customer, click Edit, and change their membership tier.

Yes. Go to your Members page, select the customer, click Edit to make changes, or Delete to remove them from your list.

Yes — you can run SMS and email campaigns to your member list, and members can book services directly from the link in their membership email.

Yes. You can add up to three users to manage your membership program.

No. MMC is month-to-month with no long-term contract. You may cancel anytime. Payments are non-refundable once your account has been created and activated.

Yes. Your data is securely stored using modern cloud infrastructure powered by Supabase.

MMC isn't just another CRM. It's a done-for-you membership system and customer retention model built specifically for cleaning businesses.

Visit our Pricing page or contact us to receive your payment link. Once you're signed up, we'll take care of the onboarding.

No problem. You can simply resend their welcome email so they can access their digital membership card again.

Yes. We'll import your existing customer list for you during onboarding.