UGNARA Features — Customer Membership System for Cleaning Businesses
Ugnara gives cleaning businesses everything they need to manage customers, build lasting connections, and keep more of the revenue they've earned.
Free memberships that keep customers connected
These features help you enroll customers and keep them connected to your business.
Free Ugnara Membership
Enroll your customers in a free membership that creates a lasting connection to your business.
Digital Membership Card
Give customers a digital card they can save to Google Wallet so your business stays visible. Apple Wallet support is coming soon.
Member ID & Lookup
Each customer gets a unique member ID, and you can look up members by phone number or last name.
Keep customers coming back. Turn one-time into repeat.
These features help you stay in touch with customers and encourage repeat business.
Coupons & Offers
Send special discounts and promotions to encourage customers to book again.
Review Requests
Ask happy customers for reviews to build your reputation and attract new business.
Customer Follow-up
Check in with customers after their service to see how everything went and encourage feedback.
Keep customer information organized and accessible
These features help you manage customer records and history in one place.
Customer Records & Profiles
Store and manage customer information, contact details, and service history in one place.
Service History & Activity
See each customer's cleaning history and recent activity at a glance.
Task Management
Create and track follow-up tasks, review requests, and other customer-related actions.
The intelligence layer inside the membership system
Retention Intelligence is built into UGNARA's customer membership system. These features help you identify customers who may be drifting away and what to do about it.
At-Risk Customers
Ugnara highlights customers who are overdue for a cleaning or showing signs of drifting away.
Priority Ranking
See which customers need your attention most based on how overdue they are and their value to your business.
Recommended Actions
Receive simple suggestions like "call this customer" or "send a special offer" based on each situation.
Recovery & Outcome Tracking
Record what happened after outreach — booked, no answer, spoke — and see which customers you recovered.
Revenue at Risk
See projected revenue leaking out when customers go quiet, so you know what is at stake.
Pearly — Read-Only Advisor
Ask questions and get plain-English guidance about your customers. Pearly is a read-only advisor — it never changes your data.
Built for how cleaning businesses actually operate
Give the right people access and keep billing simple.
Team Roles
Add your team with the right level of access so everyone can manage customers without stepping on each other.
Stripe Billing
Your UGNARA subscription is billed monthly through Stripe. No contracts — cancel anytime.
Customer Import
Bring your existing customer list into UGNARA so you can enroll members and start tracking retention right away.
Digital cards customers can actually use
These features make it easy for customers to carry your business in their phone.
Google Wallet
Customers can save their digital membership card to Google Wallet for easy access.
Apple Wallet
Coming SoonApple Wallet support is coming soon.
Turn every cleaning into a membership.
Start your 10-day free trial and see how UGNARA helps you manage and retain your customers.
Start Your 10-Day Free Trial